Welcome to the business of selling information. I call it
info-preneuring. (An info-preneur is an entrepreneur who sells
information.) It is the most exciting business in the world. If you
do this business right, within a few months, total strangers will be
sending you money for your ideas... even if you think your ideas are
worthless!
First of all, who am I and why do I think I can teach you all of
these things? My name is Robert G. Allen. In the 80's I wrote 3
best-selling books...two of which made it to the number one spot on
the New York Times best sellers list. My first book, Nothing
Down: How to buy real estate with little or no money down,
became the largest selling, longest running financial hard cover
book in history. It has been revised twice with the current edition
entitled, Nothing Down for the 90's. Nothing Down still sells
well nearly 20 years after I wrote it. My second book, Creating
Wealth, was also a number one NY Times bestseller with over a
million sold. I am currently writing a new book, Multiple Streams of
Income, scheduled for release in 2000. It, too, will be a major best
seller.
In conjunction with my best-selling books, I also taught seminars
nationwide on the subject of real estate and creating wealth. Over
one million people have been to my free preview lectures nationwide.
Of these, 103,000 people paid me up to $500 to attend my weekend
Nothing Down Seminar and 20,000 people paid me up to $6,950 to
attend my 5 day in-depth WealthTraining. This is in addition to the
millions in tape, video and newsletter sales.
I think I can safely say, that no one in the world knows more
than I do about creating an information empire from scratch.
I have hoarded these secrets for years, never revealing how I
accomplished so much in so little time. I didn't do it all alone of
course. Nobody makes it to the top without mentors and a powerful
Master Mind team. What I learned from my mentors and from the School
of Hard Knocks cost me millions but it was worth every penny. It has
only been recently that I have decided to share this powerful body
of knowledge with a few highly motivated individuals. What you are
now reading is the preliminary draft of some of the ideas which have
made me and my partners literally tens of millions of dollars.
It's a tough business if you don't know what you're doing. But it
can be extremely lucrative and very rewarding when you've learned
the ropes.
Good luck, my friend. May you sell a million!
Get in the fast lane on the Information Super Highway.
In case you haven't noticed, the world is experiencing an
information explosion. Before the turn of the century, the majority
of the households in North American will have access to hundreds of
channels of interactive television giving every customer instant
unlimited access to information, communications and
entertainment.
In addition, there are tens of millions of computer screens
hooked up to the net….yours included. The Internet is exploding.
People are communicating and sharing information like never
before.
Staking your claim in the great info-rush of the new
millennium.
Who is going to provide all of the programming for the 500
channels, the on-line data bases, the hungry airwaves? You are! You
are the source of the ideas, information, data and entertainment to
fill the voracious appetite of millions of info-maniacs.
Profits in the shift from the information age to the
communication age.
The serious money in the future, however, is not just in
providing information or raw data. We are already drowning in
information. We are on information overload. We are data drunk. The
problem is not a lack of information or ideas but a lack of
information that is packaged properly. Your job in the future is to
convert the mountains of raw data into specialized knowledge
presented in a way the consumer can assimilate and use quickly:
Specialized knowledge packaged properly
organized
simplified
beautified
systematized,
personalized
interactive
multi-media
delivered to your house
ready to use
on demand
instantly.
Time is the currency of the new millennium. Time is our most
valuable asset. Since all of us are already on information overload,
with too much information to absorb and too little time to absorb
it, we all will be looking for information that is "time friendly."
We won't want to waste time ready, studying, reorganizing general
data to fit our unique circumstances and problems. We'll want
information we can USE NOW, FAST AND EASY.
The best way to distinguish your information from the hundreds of
competitors is to emphasize the most important competitive
advantage: YOUR INFORMATION MUST BE SIMPLE, EASY TO USE AND PROVIDE
FAST RESULTS.
Your advertising should emphasize this.
Being well-informed in the age of information "haves and have
nots."
The future is being fired at us at point blank range and we will
need to react in lightning quick time. Those who react slowly will
find themselves amongst the "information have-nots."
In order to be prepared to understand how to deliver your
information in the fastest, easiest way, you must be technologically
up to speed or you will be left in the dust. The information
business is moving at Mach 2. You must be computer literate and you
must teach your children and employees to be computer literate. Your
customers will demand it and your competitors will force it. You
can't hide your head in the sand and hope the storm blows over. It
ain't gonna blow over. It's only gonna blow harder.
How to turn you expertise/passion/hobby into lifetime streams
of cash flow.
Now, with all of this talk of the billions being spent on the
super information highway, you might be a bit intimidated. You might
wonder how "little old you" can compete with the big boys. How can
you sell your ideas, you life's expertise in the face of the media
moguls? Fact is, anyone with a good idea, persistence and some savvy
can make a million dollars selling information. You don't need a
huge advertising budget and a staff to spend it. All you really need
is
An interesting story
or
An expertise that people want
and
A powerful marketing plan
The Book Within: Everyone has at least one good book in
them
It is my firm belief that everyone...including you...has a least
one good book in them. When you've finished reading this special
report, you'll realize that you have enough information and
experience in your head right now to turn into a lifetime
stream of income. You have a book in you that is just waiting to be
unleashed.
With some proper positioning, your book can become the
cornerstone of an information empire. An information empire? Yes.
And I'm going to prove it to you.
The next time you wonder whether "there's gold in them thar
hills," remember the example of 75 year old Walter Swann from
Arizona. A few years ago he wrote a book about growing up in Arizona
with his brother, Henry. He called his book "Me and Henry." Sounds
like a money making title, doesn't it? But no publisher would
publish it. So he published it himself. But no book store would buy
it. So opened his own book store. But his book store is unique. It
only carries one title...that's right, "Me and Henry." He calls it
the One Book, Book Store. The only book you can buy in his book
store is "Me and Henry." Dumb idea, right? Wrong. He sells thousands
of books world wide. And makes thousands of dollars a month from
this one simple idea. In fact, business has been so good that he has
written another book. This one is called, "Me and Mama." It's also
for sale in a special room in the One Book Book Store. It's called
the Other Book Book Store.
What I want you to realize is that you, your life story or your
life's expertise have market value. It may have enough market value
to support you for life.
Turn your life story into money...even if you've been a
miserable failure.
Almost all success books start off with a miserable failure. The
author tells how he or she used to be fat, poor, ugly, unhappy,
lonely, addicted and through some miracle, will power or new found
knowledge was able to overcome failure and rise to the heights of
success. Let me give you some pretty impressive examples,
Author Title Subject
Tony Robbins Unlimited Power Success
Susan Powter Stop the Insanity Diet
John Bradshaw Homeward Bound Self Esteem
And the list goes on and on. Each of these info-preneurs used the
story of their rise from the ashes of failure to create an
information empire. Each of them now produces books, seminars,
newsletters, tape programs, video courses, speeches, consulting
relationships and infomercials. They turned their failure to success
story into millions of dollars.
Everything that has happened to you, good or bad, has cash
value.
Do you ever wonder how those famous stars on those diet
commercials are able to take the weight off and keep it off? How do
they do it? Where do they get the will power to lose all that weight
and keep it off? Think! If someone offered your a half a million
dollars to do a diet commercial, wouldn't you be able to find the
motivation somehow?
Now take this to the next logical conclusion. What if someone
offered you ten million dollars to turn your life around right now.
How much would it take for you to be motivated to perfect your
relationships, to get in shape, to get your financial act together,
to be a top salesperson, etc. What if you decided that YOU ARE THE
BEFORE AND AFTER STORY? Fix yourself then you, too, can market your
new-found "know how."
You don't even need a unique, new system. It can be old
knowledge, repackaged and remarketed in new ways. Look at all the
diets out there. There are only 3 variables in the diet game: food,
exercise and mental attitude. Susan Powter, in her hugely successful
diet infomercial and book, "Stop the Insanity!" doesn't teach
anything new. She teaches old stuff in a unique way. And MAKES TENS
OF MILLIONS OF DOLLARS DOING IT!
The formula is pretty simple:
Identify a Core Human Desire/Need
Find new technology for solving this Core Desire/Need
and/or
Find a new way to market to this Core Desire/Need
Let's look at Tony Robbins. Why is he so successful? He has
identified a core desire/need (The need to achieve success. ) He
applied a new technology (Neuro-Linguistic Programming). He used
himself as the BEFORE and AFTER story. He used a new way to market
(Infomercials). And the rest is history.
You don't have to do it on such a grand scale. You can be like
Walter Swann and his tiny One Book Book Store. The point I'm trying
to make is that one mediocre idea with some good marketing power can
generate a lifetime stream of cash flow. And with some luck can turn
into millions of dollars. Everything in your life has value. The
failures. The successes. It's all part of the equation.
And if you want to get paid millions of dollars...start trying
out how to turn your life around now and then tell the rest of us
how you did it.
My story: How one simple idea grew into a billion dollar
business.
The above formula is exactly the same one I used to take in over
a hundred million dollars over the past 20 years. I wanted to become
successful...to be wealthy. So I applied myself to real estate in
the late seventies after I got out of college with only a few
hundred dollars in my pocket and no job. In a few short years I had
make a lot of money in real estate. I started sharing some of my
ideas with friends and they were very interested. They started using
my ideas and began making a lot of money. I wondered if anyone else
might be interested and ran a small classified ad in my local
newspaper. It offered to teach them
How to Buy Real Estate with Little or No Money Down.
The phone rang off the hook. I taught small classes at first,
then graduated to large weekend seminars, then, wrote a book, which
helped to promote the seminars...then, on to newsletters, tapes,
videos, newsletters, etc.
The concept of real estate investing was as old as the hills.
What I added to the equation was to take old techniques and to
repackage them under the banner of a single, sexy concept, Nothing
Down. Here is the result,
2.5 million books at $20 = $50,000,000
100,000 seminars at $500= $50,000,000
20,000 trainings at $5,000= $100,000,000
Other misc. stuff= $20,000,000
$220,000,000
That's over two hundred million and counting, just through my
businesses alone.
Then, with all of the knock-offs of Nothing Down from Dave Del
Dotto, Tommy Vu, Carlton Sheets and dozens of other copy cats, the
tally goes into the hundreds and hundreds of millions of dollars.
During my lifetime over a billion dollars is going to be dug out of
the mine shaft called Nothing Down real estate. It was A BILLION
DOLLAR IDEA!
Billion dollar ideas are floating around in the air right now.
You have one or two every day. The key is to learn how to crack the
code, to discover the combination to the vault. Using new technology
or a new marketing angle, you can tap into your own billion dollar
idea.
How to make at least $1,000 a day selling "how-to" information
to eager info-maniacs.
Once you "crack the code" and find that your idea or product has
uncovered a hungry market, the next step is to roll out your
marketing to different marketing media. I first started in the
classifieds. Then, I graduate (fearfully) into display ads in the
newspapers. My first ad was $300. I thought I was betting the farm!
This brought even more business. Then, I graduated to full page ads
in the newspaper. (Which really scared the heck out of me. Imagine
dropping $10,000 on a single, one time only full page ad. If it
works, you make good money. If it doesn't work, you just burned up
ten grand or more. An associate of mine dropped $60,000 in media for
a large seminar on the day before of a major Los Angeles earthquake.
$60,000 down the drain! Ouch!)
From full page ads, my highly skilled marketing team moved into
television advertising. The infomercial for the Nothing Seminar in
the early 80's was the very first successful infomercial ever
produced. It was created by Roger Larsen who is the pioneer of
seminar marketing and one of the geniuses of the business. I was so
lucky to have found him and to have been able to work with him for
so many years. I have since created and starred in 9 different
infomercials. Some with great success and others total failures.
Ironically, the cheapest ones seemed to make the most money.
With a winning idea, and many different media to market it, we
then branched into the many related support products...bringing in
millions of more dollars. Once you uncover a mother lode of ore, you
can spend the rest of your lifetime digging it out...as I have
done.
With a few minor adjustments, this is going to be your same
trajectory of success. But before you launch this new business, I
just want to educate you to the fabulous benefits of being in the
information business as compared to any other business that you
might be tempted to get into.
"The Best Business in the World: Benefits of selling
Information
Unlimited world wide market
Easy to research
Easy to create
Easy and cheap to test
Easy and cheap to produce, inventory and correct.
Low cost start-up
High perceived value
High mark up
Mobility: Operate from any mailbox in the world.
Copyright protection from competitors
Prestigious, impressive career. "I'm an author."
Satisfying: A permanent record for future generations.
I can't think of a more satisfying career than producing
information products. They are easy and cheap to create and produce,
fun to sell, and do so much good for the consumer. I get success
letters from hundreds of happy, satisfied customers each year who
share their great gratitude for what using my ideas has done to
improve their lives. I keep pinching myself.
"You mean, I can get paid for this?!"
There are 3 Essential Skills that you need as an
info-preneur.
Skill #1. Research and creation expertise : How to
research, discover, acquire, organize your
ideas.
It all starts with a core expertise. What do you know that we
don't? Or who do you know that knows something that the rest of us
need or want to know? You don't have to spend years learning a core
expertise. You can find some expert who is under-marketed and take
his or her idea to the marketplace. Just remember to organize this
information in the communication age style...easy to learn, simple
to use, fast results.
Skill #2. Packaging expertise: How to express,
display, package, communicate yourself
Sometimes the line between success and failure is razor thin. I
know of an info-preneur who spent years and tens of thousands of
dollars creating a product called Compact Classics. He had taken and
condensed all of the great classic books in fiction and non-fiction
into a two page format. Instead of taking weeks to read the
original, you get the meat of the book in only two pages. Only one
problem. No one would buy it. And thousands of dollars went down the
drain. Until it got repackaged and retitled. The new title?
The Great American Bathroom Book.
The idea caught on and a millions dollars later, the idea is
still pumping out cash. By the way, you can buy the same book with
either title. If you are the high brow type, you order the Compact
Classics title. If you are the Larry Lunch Bucket type, it's the
Bathroom book. But neither market would have enjoyed the book if
some savvy packager hadn't "cracked the code."
Here are some core packaging skills you will need to develop,
rent or acquire:
Find the best prices for materials
Designing useful, interesting packaging.
Creating low cost ways to organize your materials
Skill #3. Marketing expertise: How to sell, distribute,
disseminate, promote yourself and your
product.
Marketing is the essential skill. You can market junk with right
marketing campaign. Quality work is doomed to remain stuck in your
computer data banks unless you learn how to market it. Here are some
core marketing skills which you will have to buy, rent or
acquire:
Writing compelling copy
Understanding psychology and human nature
Learning the secrets of direct mail advertising
Buying the best and cheapest advertising.
Tracking your results.
Managing a database.
Tapping into the Internet
How to find the millions in profits overlooked by most
info-preneurs.
You don't need to be an expert in the above skills, but you do
need to align yourself with the leading experts. For instance,
suppose you go to a local church meeting on parenting because you
are having trouble with your teenagers. You find the room is filled
to overflowing. You realize that you are not alone...there are
hundreds of other parents in your same predicament. A light bulb
comes on in your head. AHA! Here is a hungry market place. You
listen to the speaker and see that his material is perfectly
organized for the communication age...it appears to be fun, fast,
simple. It promises swift results and is easy to learn. You go home
and try a few of the techniques on your own teenagers and Voila!,
you have them eating out of your hand in no time. Hmmmm! There might
be something here. You call the parenting seminar leader and find he
is just a mom and pop operator. He doesn't have a clue about
marketing, packaging or promoting. You ask him if he would be
willing to let you market him...on a non-exclusive basis. It could
mean a few extra thousand in his pocket. He agrees and you draw up
an agreement. Then, you assemble your copywriting experts to create
an preliminary ad campaign... first testing in direct mail and
limited classified ads. The ads start to pull. You branch out onto
the Internet and your web page is deluged with "hits." You realize
that you've got a tiger by the tail. You create your
product...tapes, books, seminars...and roll out your marketing
blitz. You make money, your expert makes money and your information
empire is launched.
What made all of this possible? You recognized a great idea. You
got the rights to market it. You brought in your team to help you
capitalize on it and all of you took wheelbarrows full of money to
the bank. Most experts out there have no idea how to create, package
and market their expertise. There are literally thousands them out
there waiting to be "discovered." You might be one of them.
5 Rings of Riches: The vast opportunities that await all
info-preneurs.
One of the least understood concepts, even by successful
info-preneurs, is how vast are the opportunities for making money
from just one good idea. I'll explain this to you by teaching you
what I call the 5 rings of information riches.
Think of your info-business as a series of 5 concentric circles.
At the center is the bulls-eye...or the first ring.
Ring one. Succeeding in your core expertise.
You must have a core expertise that is either a revolutionary new
technology or is an old expertise that has a new marketing strategy.
My core expertise was real estate investing. I became very good at
it. Therefore, I could teach it to others. As I said earlier, you
don't have to be the expert yourself. But you do need to borrow,
license, acquire the expertise from someone. You are looking for an
expertise that has a market that meets the following
characteristics:
Finding a hungry marketplace
A large and growing body of interested people
Who can be easily identified
Who have an immediate need/want/problem
That they are highly motivated to solve
Who have the money to spend
And are willing to spend it
In an economic climate that encourages spending.
Think of your market as a school of fish. Does your market
contain enough fish? Is it a growing or declining school of fish? Is
it easy to find where they are and what their feeding pattern is?
Are they really hungry? Is the weather cooperating for the ideal
fishing conditions? Is there a certain bait that makes them "bite
like crazy?" Are they willing to come out of the safe, dark depths
of the bottom to fight for this new bait?
Cracking the Code!
Once you have identified your market and your expertise then, the
process of "cracking the code" begins. What I mean by cracking the
code, is to find a way to offer your expertise in such a way that
the fish "rise to bite."
Real estate investing was not new. But offering to show people
how to buy it with little or no money down was just the right bait
at the right time. There was a large and growing school of baby
boomers who were moving into their prime home buying age in the late
seventies. Inflation forced house prices upward and created
increased incentive to buy now. The climate was right, the school of
fish was hungry and they needed to buy. My information was perfect.
Now, later in the eighties, the climate changed, inflation died,
government tax laws discouraged investment and the baby boomers
moved on to other interests. This doesn't mean there aren't still
millions to be made in real estate or in real estate information.
But the "feeding frenzy" is over, at least for now. You are looking
for a situation where feeding frenzy is about to begin.
Basically, there are no real new or totally unique human needs or
wants. They have been the same for millennia. Sex, money, self
esteem, health, relationships, beauty, greed. Your information
should tap into one of these universal wants/needs and whip up a
large and growing school of fish into a feeding frenzy.
The title you select, the words you use to market your
information, the benefits your information offers, the way it is
packaged will cause this to happen. Once you have discovered the
right combination of message and media, you have cracked the code.
Then, you are ready to move to the next ring.
Ring Two: Teaching others specific know-how to succeed in your
core expertise.
First, I made money by investing in real estate (Ring One) Then,
I taught others how to succeed in real estate just like me(Ring
Two). There are about twenty ways to sell this Ring Two information.
In other words, there are twenty separate $100,000 Plus a year
businesses that result from having cracked the code. Here is an
incomplete list:
Ring Two businesses growing from your core
expertise.
1. Author: Selling information to other publishers.
2. Desktop publisher: Self publishing for yourself or
others.
3. Seminar promoter: Selling information in
seminars.
4. Public speaker: Selling information from
platform.
5. Telecommunicator: Selling info via 900 #s,
teleconferences.
6. Newsletter editor: Selling info in monthly
format.
7. Computer programmer: Selling info via discs and
CD's.
8. TV producer: selling info via TV
infomercials/shows.
9. Personal consulting: Selling personalized, one/one
info.
10. Professor/teacher/trainer: Education, corporate,
public.
11. Freelance writer: Selling info in magazine
articles.
12. Syndicated columnist: Selling info in newspaper.
13. Media expert: Informing those who inform others.
14. Talk Show/Info host- radio or TV.
15. Magazine publisher: Packaging info in magazine
form.
16. Game designer: Selling info packaged as a game.
17. Calendar creator: Selling info packaged as a
calendar.
18. Product designer: Selling info on T-Shirts, mugs,
posters.
19. Licenser: Licensing expertise/name/ideas to
promoters.
20. On line expert: Producing on line services and
products.
21. Audio Cassette Marketer: Creating audio programs
22. Internet expert: Show people how to market on the
net
Most successful info-preneurs have only tapped into half a dozen
of the above businesses. They are leaving millions of dollars on the
table. Once they see the big picture, they are more able to
capitalize on the opportunities around them. Then, they are ready to
expand into the third concentric circle or what I call, the Third
Ring.
Ring Three. Using your specific experience to teach general
success skills to your market place.
For example, one of the greatest salesmen in the world, Zig
Ziglar, honed his sales skills selling pots and pans. But there
wasn't a large and growing market of hungry pots and pans
salespeople to which to market his expertise. Therefore, he became a
general expert in the broad field of sales training. He went from
specific expertise to general expertise and made millions of
dollars. Mary Lou Retton won gold medals in the 1984 Olympics for
gymnastics. There wasn't a big market for her information to other
gymnasts. She now delivers general success and motivation speeches
to corporate audiences worldwide - on the subject of how to be a
gold medal performer. She makes huge speaking fees and enjoys a nice
info-preneuring income from her Third Ring. Other Third Ring
opportunities are listed below:
Success trainer on the subjects of:
Success and Motivation
Leadership
Goal Setting
Time Management
Sales Training
Management
Team building
Stress
Business consultant on the subjects of:
How to run a successful business
Entrepreneur ship
Advertising
Marketing
Strategy
Financial Analysis
Computer services
Marketing your services on the internet
There are literally thousands of successful Third Ring
info-preneurs nationwide. Harvey MacKay with his best-selling book
How to Swim with the Sharks and a host of other books is one
example. He made his fortune in the envelope business in Minnesota.
What do envelopes have to do with you? Nothing. But he claims that
his great success in the envelope business has given him the right
to teach us all kinds of general success principles in the areas of
sales, management and positive attitude. And he makes millions
turning his specific know how into general how to information.
Ring Four: Marketing other products to your database.
Once you have attracted a growing satisfied customer data base,
you may approach your data base with other products and services.
For example, my original data base is comprised of people who have
attended my real estate seminars. But in reality these people are
entrepreneurs who like to explore other money making opportunities.
I can mine more money from my data base by pursuing 4 separate
routes:
1. Mailing list rental agency.
I could rent my list out to other similar, but non-competing
businesses to try to sell their products. Some lists generate
hundreds of thousands of dollars in list rental fees to the primary
info-preneur. There's a gold mine in those names! That's why it's so
important to gather and take care of every name you do business
with.
2. Lead generator for other businesses:
I could identify all non competitive ancillary businesses
that serve my database and use my influence to convince my
clients to buy other products. For example, someone comes to me
with a seminar on Discounted Mortgages. They tell me that they
will pay me $1 per name for every name on my database for the
privilege to use my data base for marketing their products. This
is without my endorsement. My customers do not know that I am
involved. They just receive a mailing piece for the product and
choose to buy or not buy.
This could be even more lucrative if I choose to write an
endorsement letter encouraging my customer to use the product.
This is called an "endorsed mailing." Of course, the seller of
the product is much more acceptable to my database if I give a
hearty endorsement so the fee for this privilege is
higher.
3. Joint venture partner:
In some instances, you may even choose to split profits on the
sale of a product to your data base. In one seminar arrangement, I
split profits 50/50 with a seminar promoter who sold a seminar to my
database. I appeared at the seminar and gave a hearty endorsement
for all of my graduates to come. In this case, the profit generated
was much higher.
4. Direct marketer
If you have built up a great relationship with your data base you
may even influence them to buy other products that the ones you are
known for...even totally unrelated products. I have sold cruises,
other seminars and various financial products. If they trust you,
they will buy.
Ring Five: Support Services to Info-preneurs in other 4
rings
At the outer edge of the 5 concentric circles is Ring Five. Some
info-preneurs don't service the general market. They focus on other
info-preneurs. Once you get good at marketing information, building
data bases, taking care of your customers, etc. you may also wish to
share your new expertise with other info-preneurs. If you were an
especially gifted copy writer, you may want to hire out your
copywriting services to other info-preneurs. You see, whatever your
experience in life, there is always a market for it. So keep all of
your ads, your tracking procedures, keep everything that relates to
creating your successful business. Eventually, you may want to use
it again in teaching others how to do what you did. The following is
a listing of at least 20 support businesses for info-preneurs:
Printer
Copywriter: selling specific advertising concepts
Audio producer
Editorial services
Mailing list broker
Graphics artist
Ghost writer
Speech coach
Literary Agent
Venture capitalist
Infomercial producer
Infomarketing coach
Video reproduction
Cassette duplication
Advertising agency
Public relations
Book reviewer
Researcher
Information broker
Computer strategist
Internet webmaster
Web consultant
Examine these ideas often when you're doing about strategic
thinking about the direction of your new company. For instance, as
you look down the list of Ring Two opportunities, which one strikes
you as your lead businesses and which ones will you follow with? You
may be interested in teaching seminars and using that as a base to
establish a consulting business and from there into a newsletter
business. Or will you write and market your own book, and then
follow with seminars and newsletters. Or will you write a newspaper
column which gives you leads to sell a home study course? You choose
the info path that fits your personality...but eventually you will
expand out to all layers of depth in each of the 5 rings.
The Info-funnel: Attracting lifelong customers into your inner
circle
Now that brings us to probably the most important concept in all
of information marketing. I sure I didn't originate this concept but
I have certainly developed it to meet my own understanding of the
business.
Let me explain by describing how we found customers for our real
estate seminars. First, we would place a newspaper ad to invite
people to come to a free 90 minute seminar or lecture. Out of all of
the universe of people who might be interested in real estate
investing, let's assume that 200 people showed up. These people
became part of my funnel. Those that didn't show up were outside my
funnel. By come to the free seminar, the 200 people demonstrated
that they were "warmer." They were willing to expend effort to learn
more. In sales terms these were "prospects or leads." They were warm
leads but had not yet spent money. We knew that a certain percentage
of the audience would always buy a seminar right there on the spot.
For a $500-1,000 seminar it could be as high as 20%. Generally, it
was 10-15%. Just looking out at the audience we knew that at least
10% had come there that night ready to do something. Those who
bought and came to the weekend seminar became highly qualified
leads... they had tasted more of the product, had liked it and now
were likely to buy other products or seminars.
Visualize the free people at the wide, open part of the funnel
and those who attend the two day seminar further into your funnel
and finally the few who get everything you have to offer...passing
through the narrow part of the funnel ...into your inner circle.
These are your lifetime customers...your groupies. They like what
you do and they'll be lifelong fans. These are your most valuable
customers.
Determining the LTV of a customer in your funnel.
Just what is the value of a customer who enters your funnel and
stays in there for a long time? Tom Peters says that every time a
Federal Express courier comes into his office, the driver should see
$180,000 stamped on the head of the secretary. His small firm of 30
people has a $1,500 a month courier bill. That's $18,000 a year
times ten years for a total Long Term Value (LTV) of $180,000. And
if the secretary convinces just one other customer to start using
the service, the value doubles. But most mail couriers think that
the value of the customer is just the $13.95 they spend today. Each
of your customers is worth thousands of dollars if you'll take care
of them...much more than the initial $20 book or $500 seminar. The
ultimate goal is to keep that customer loyal to you and your
products for ten years or more so that, by offering great service
and value, that customer can be enticed to remain forever. The
longer they stay, the deeper they go, the more money you make.
Sometimes you can afford to lose money on the front end in a free
seminar or a free report in order to entice a customer into your
funnel where you can offer more profitable services. So, the funnel
starts out with your least expensive items at the open end of the
funnel and ends with your most expensive item at the other end.
Frankly, this is one of the reasons that you are reading this free
report. I realize that many who read these very words will file this
report in some forgotten folder and forget about it. But a few,
sharp readers will want to know more. I’ve designed a power way to
work with a few of you…to help you get started on your road to
information fortunes. Just by requesting this free report, you will
receive more information on how you and I can work together to
launch your information empire.
How to Find Customers and Keep them.
Remember what my friend, Mark Victor Hansen, taught me:
"The sole purpose for your business is to Find Customers and
Keep them."
The key to keeping customers in your funnel is to develop a long
term relationship with them. A customer on your database is not just
a name on a computer. It's a real person with changing and evolving
needs and wants. They don't exist in a static world where nothing
changes. They are being constantly bombarded with a hundred other
options. You need to do whatever it takes to keep them loyal to
you...and keep them out of your competitors funnel because the long
term payout is so great.
Any marketer will tell you that the hardest and most expensive
sale is to a new, cold customer who has never heard of you before
and has never tried your product. The cheapest, easiest sale is from
a satisfied customer. If you want to have a real tough time in
business...if you want each sale to be hard and expensive...then
play the old game of "find the new customer." You cannot survive in
the competitive in the new millennium by constantly being forced to
find new customers. You must make it easy by taking care of the ones
you find...and making it easy for them to tell their friends.
Building a million dollar database relationship with your valued
clients.
Here is a specific example on how building a long term
relationships with your most valued customers can pay off big. It
comes from a great book on marketing, The Great Marketing
Turnaround: The Age of the Individual and How to Profit From it.
By Stan Rapp and Tom Collins published by Prentice-Hall. I quote
from page 62.
"The mid-sized Ukrop's (supermarket) chain, with 18 stores and a
25% market share in the Richmond area, was facing increasingly tough
competition. The area had experienced a 25% increase in the total
number of grocery stores and supermarkets in just 5 years. Looking
for a competitive advantage, brothers James and Robert Ukrops...set
up a test program. A mailing was sent to households near the test
store, inviting them to become a Ukrop's "Valued Customer" and enjoy
"Automatic Savings Without Clipping Coupons." Members would receive
a bar-coded plastic card to be presented and scanned each time they
made purchases. And they would get a monthly statement listing the
"electronic coupons" and rebates automatically credited to their
account based on their purchases of brands offering special deals at
the time --and telling them which product purchases would qualify
them for additional credits. Every three months, members would then
receive a voucher for credits earned, and it could be used like cash
at Ukrop's. They sent out 5,000 test mailings and signed up 7,500
customers- a 150% response and direct marketer would envy!
Within three months, overall sales volume in the test store had
risen 10%, and two-thirds of the sales were coming from Valued
Customers. Within two years Ukrop's had expanded the systems to all
of its(now 20) stores, and was mailing out to 196,000 members each
month its newsletter, Ukrop's Valued Customer News."
Did you notice what made the new program so successful? They made
shopping easier, simpler and more profitable. Automatic savings
without clipping coupons saved their customers time and money.
Brilliant! No wonder they had a 150% response.
It has been said, "Sell the sizzle and not the steak." I say,
Sell the sizzle BUT DELIVER THE STEAK! AND the salad
AND the hors d'oeuvres AND the dessert AND the after dinner drink,
AND the limo ride to and from the restaurant.
TAKE CARE OF YOUR CUSTOMERS. THERE'S A HUGE BOUNTY ON THEIR
HEAD!
Whether your selling widgets or information, you must create a
relationship with your clients whereby they feel that you are their
ultimate source for everything they want in life.
If you are in the information business, proclaim yourself as
their information source...as their data detective. You can follow
them for life and refine and adapt your database to their changing
lifestyle needs. In the early eighties the baby boomers on my data
base wanted nothing down real estate. But as they moved through the
decade they became consumers for dozens of other information
products such as:
How to invest/make money
How to find bargains
Retirement planning
Estate planning
Mid life crisis counseling
How to make 200% per year in the stock market
Making a fortune on the Internet
By tracking their needs, as their information detective, I am
able to supply to them what they need at all the various stages of
their life. Once they are in my funnel, I try to keep them there
forever.
Just how quickly can you turn an idea into cash?
Well, having established this foundation, let's explore a 12 step
Getting Started Action Plan so you can get some cash flowing into
your life. Do you remember the definition of a straight line from
you days in math class? It is the shortest distance between two
points. So what is the definition of a money line? It is the
shortest distance between an idea in your head and a check in your
mailbox. Suppose you wanted to see how fast you could turn an idea
in your head into cash. What would the actions steps be? There are
at least 12 of them:
12 Step Surefire Getting Started Action Plan
Step One. Identify/create a database that matches your P/E
ratio.
If you want to prosper in the information business for a long
time, you should be marketing information that matches your passion
and your expertise. I call this the P/E ratio. It is possible to
market information that you are not passionate about. But at the
very least you should be an expert in that subject. Conversely, it
is possible to market information that you are not an expert
in...but at the very least you should be passionate about it.
Better, of course, to be a passionate expert.
Let's suppose your subject is making money fast... a subject that
you are passionate about and have some expertise in. You would like
to share this information with the world and make millions doing it.
The first step would be to find a data base of people who have shown
an interest in money. By exploring the Standard Rate and Data Survey
publication at your local library you can see lists and lists of
publications, newsletters, magazines, etc. that cater to people who
are interested in making, saving and investing money.
By consulting with one of the many list brokers advertised in
Direct Marketing magazine or from a referral source, you try to
identify a current mailing list of potential customers for your
information. The characteristics of this mailing list should match
what we discussed earlier: your audience should be a large and
growing school of fish that is hungry and ready to be whipped into a
feeding frenzy.
If you have an existing data base of your previous customers, you
should probably test your new idea on them first. But if you are
starting from scratch, then you'll have to build a new database from
the names of your closest friends, family members, the groups or
associations you belong to, your co-workers and anyone else you meet
for the rest of your life. ( Other than finding and keeping
customers, the most important function you must perform as an
info-preneur is to constantly build your database.)
Using your current customer data base or a cold list, as selected
by your list broker, you need to determine the profile of your ideal
customer. Who is your target audience? How old are they? Where do
they live? What are their interests? What magazines do they
read?
Of course, the Internet is the hottest place to build your own
database rather than rent one. Notice how we acquired your name. You
must have visited my site and requested to receive my netletter
along with 3 special reports. I hope you’re enjoying the free
information. I’ve tried to give great value for you click. Every
time people request the free information, I acquire their e-mail
address. And periodically, I send out a special netletter packed
with more money making ideas. This builds a loyal customer base that
has specifically requested information about my subject….how to make
money.
I’ll never forget when the power of an internet database was
demonstrated to me for the first time. A colleague came to my house
to show me how to make money from the Internet. I was expecting it
to take days….but I was astounded with what happened. He typed in a
short message to his growing e-mail subscriber list offering to sell
them one of my tape packages….normally priced at $60….for only
$30…half price. I agreed to the low price as a test….realizing that
at this price my costs would be covered and I could still earn a
modest profit. He sent the e-mail to a small list of his Internet
newsletter subscribers and within seconds, the orders started
pouring in……people giving their credit card numbers in their e-mails
wanting the special offer. I was amazed….it was so easy.
The power of building an internet data base is that most people
will NOT be interested in your offer at any given time….but that a
tiny percentage will be VERY interested. Suppose you have a list of
only 1,000 people. What kind of response would you need to make
$1000 a day. Only one person in a thousand to buy your $1,000
hands-on training, two people for your $500 home study course. 4
people for you $250 special package deal, 10 people for your $100
kit. You only need a 1% response rate!!!!!! And the larger your
list, the more money you make……or the lower response you need in
order to make at least $1,000 a day!
The key is the list. Now, you are on my list. Eventually, I’ll
offer something that is so enticing, so valuable, so interesting to
you, so rare that you, too, will want to be one of the few who take
advantage of that week’s special offer. And we’ll both win.
So, how do you create such a list?
Step Two. Discover what information is vital to your chosen
database.
This is called market research. Just what do your customers want?
Have you ever asked them...called them up on the phone? Are you
trying to sell them what they want or what you think they
need? Ask. Ask. Ask. Find out what information is vital to them and
how they want that information.
There are many levels of information. At which level do your
customers want to be informed?
Do they want raw data? (i.e. the number of foreclosures in
Los Angeles County or the number of cars on the freeway at rush
hour.)
Do they want preliminary information? (i.e. A special report
on the main causes of cancer in females over 50 and how to prevent
it.)
Do they want in-depth know-how? (A complete home study system
on how to raise happy and healthy children.)
Do they want skills training? (A hands-on experiential 5 day
training on how to be a successful public speaker.)
Do they want personal consulting? (Toll free or face to face
coaching on how to invest your personal money in stocks.)
The deeper the level of information, the more expensive the
product. How much information do the want? How much are they willing
to pay? These are all important questions and you would do well to
ask these questions to a hundred people before you ever put your
fingers to the typewriter keyboard.
Step Three. Discover who is already providing
information to your database.
Ask your target database where they are currently obtaining their
information. Your objective is to discover who are the top
information providers in your subject. Who are the best? They must
be doing something right. Make a list of the top 5 information
providers.
Step Four. Discover how the 5 best communicate/sell to your
target database.
Call up each of your top 5 information competitors. Pretend to be
a customer ask each of them to send you their sales literature. Ask
where they are advertising. Find out, if possible, how they get
their leads. Solicit their mailing pieces. Visit with their top
salespeople. Let their telemarketers try to sell you. What benefits
do they emphasize? What features do they brag about? Gather
information. Let your subconscious simmer about it.
Step Five. Discover what info/service/feature is missing from
above.
Let their salespeople sell you. Become a customer. Get their
product. Rip it apart. What makes it so special? Is it a matter of
design? Is it a matter of marketing? Find out their strengths. Probe
for weaknesses. Notice how other upstart competitors are making
inroads into the market share of the top 5 companies. How are these
smaller companies surviving? What do they say to draw away customers
from the big boys. What niche are they exploiting?
Ask your target database what they don't like about your
competitor's product. Ask them what they would add to your
competitor's product to make it perfect. Ask them what they would
delete from your competitor's product that is not necessary. Ask
them to design it exactly the way they want it.
And remember, at the top of the list of competitive advantages is
ease of use and quick results.
Step Six. Create a competitive advantage. Position your product
better.
Remember, people are lazy. If they have a choice between easy and
hard they'll take easy EVERY SINGLE TIME! If they have a choice
between fast and slow, they'll take fast EVERY SINGLE TIME. If they
have a choice between simple and complicated, they'll take simple
EVERY SINGLE TIME. If you can provide these things at a price that
is a bit lower than your competitor, odds are that you'll steal a
bunch of business.
Now, a word about competition. Sometimes a beginner starts with
what he or she feels is a unique idea and naively rushes off to
start a business. Soon they discover that someone else is already
marketing this idea...sometimes with a very similar title...and they
get discouraged.
First, understand that there is an enormous number of people in
the world. If you can just entice 1/1000 of 1% of the population in
North America (that's 2,500 clients!) into your funnel and take care
of them...you'll probably be set for life. (Remember the LTV of a
customer. If each of your customers spends just a $1,000 with you
over the next ten years, that's TWENTY FIVE MILLION DOLLARS!)
Second, remember that big companies can get knocked off by smart
competitors who start from scratch with long, long odds of success.
MCI is doing extremely well against ATT. Federal Express is doing
extremely well against the US Postal Service. Compaq computer
company is doing extremely well against IBM. The Discover Card is
doing extremely well against MasterCard and Visa. Even Robert Allen
did extremely well against all the other real estate books and
seminar operators that I leap frogged over in the 70's and early
80's. New technology and super charged marketing can deal a mortal
wound to your competitor. Just because they've been around for 100
years doesn't mean you should go back to your day job.
You should read the book "Positioning: The battle for your mind."
by Trout and Ries. Great book. It will teach you how to position
your "David" product against a "Goliath" competitor.
When you are done positioning, your product must be better.
Emphasize your competitive advantage in such a way that makes your
competitor's product appear obsolete. MasterCard did this with
American Express. "It's everywhere you want to be." Their ads showed
how American Express is not accepted everywhere.
"When you absolutely, positively have to have it overnight." Just
saying that emphasized the fact that the US Mail was a dinosaur and
that Federal Express was the new pony express. People were willing
to pay 50 TIMES the price of a first class stamp just to get their
information 3 times faster.
To gain a competitive advantage, your information must be,
faster
cheaper
smaller
simpler
easier
more efficient
prettier
more secure (guaranteed)
more features
better value (combining features)
better design
better service
more advertising
better advertising
more available
Step Seven. Create your ad.
As I said before, marketing is the key. Having determined your
competitive advantage, you have to create advertising that causes
people to ACT! I go into great detail on this subject in my advanced
course on Info-Preneuring (Call 1-801-852-8700 for information.) We
cover the following information:
Advanced Impact Marketing: One Powerful ad can make you a
fortune.
How to get your message across in the overcrowded airwaves.
How to get your customers to beg to do business with you.
Ethical strategies for persuading anyone to buy from
you-NOW!
Breakthrough results: 10 ways to double your ads response
rate.
You ad should emphasize the Ultimate benefit your product
promises. What is the amazing miracle cure your information can
provide? Dr. Jeffrey Lant, one of the leading experts in selling
Information Products says that some of the major Ultimate Benefits
are:
Financial Stability
Health
Love
Security
Salvation
Self-regard
Community and peer recognition
Independence
Sexual fulfillment
Beauty/desirability/ personal attractiveness
The headline of your ad should promise an Ultimate Benefit as
well as your competitive advantage. The copy of your ad should
describe as many other benefits as you have space to describe. Of
secondary importance in your ad are the features of your
product.
What is the difference between benefits and features?
Features describe your product. Benefits are what your customer
gets when they use your product. When you talk about your product,
you are doing "feature" selling. When you talk about results, you
are "benefits" selling.
For example, when airlines want to sell you airline tickets to
Hawaii, how do they do it? Do they describe the kind of aircraft
you'll be flying in? Do they brag about the airline meals? Do they
describe the leg room? Or do they show you pictures of palm trees,
sand and sun? Palm trees are benefits. Leg room is a feature. You'll
get more people to Hawaii with palm trees.
Features are for the head. Benefits are for the heart. Features
are about logic. Benefits are about emotion. Emotion will outsell
logic ten to one. Logic may be an important part of the sale...but
only after you have engaged their emotion.
There is a lot more about marketing than I can cover here. It is,
in fact, a lifelong study. There are shortcuts, however. Tricks that
we pros have learned. Words that can double sales. Phrases that can
cause your phone to ring off the hook. Strategies that can cause
people to beg to do business with you...as impossible as that might
sound to you now.
When you see me speak to an audience, you will see people
literally leap out of their seats to do business with me. After
speaking for many years, I have discovered and perfected a
scientific set of principles that cause people to take action
immediately. These principles work EVERY TIME! I hope I can have a
chance to share this information with you personally.
Step Eight. Rent your target data base for a limited
test.
When your ad is done, you are ready for the test. Start cheap.
Try regular newspaper classifieds or on-line data base classifieds.
Cross your fingers. Let's hope your phone never stops
ringing.
Step Nine. Test until you find a message that pulls at least a 1%
response.
What makes the Internet so perfect for information marketing is
the free classifieds. There are thousands of places where you can
place your free classified and test the response your ads at ZERO
cost. It’s incredible. But even classifieds in normal daily papers
are relatively inexpensive. And once you discover an ad that pulls,
you can run it in one of 7,000 different newspapers.
Step Ten. Test many different media to see which is most
productive
Try newspapers, try magazines, try periodicals, try newsletters,
try the Internet. Some will produce gushers of cash flow. Others
will be dry holes. It may take months of testing to discover which
is which.
Step Eleven. Roll out your marketing campaign in a major
way.
Step Twelve. Test other Ring 2 versions of your winning
info-product (ie. CD-ROM, newsletter, seminar, etc.
Once you have a winning ad for a winning product and you have
rolled out your marketing campaign, it is time to start strategizing
the next versions of your information. If you'll look back to the 5
Rings of Riches, you will see that there are 22 ways to sell your
information in Ring 2. Ironically, each different version of your
product will have a different price range and will reach totally
different audiences. Just like hard cover book buyers are totally
different from paperback book buyers, so are CD-ROM buyers different
from audio cassette buyers. And happily, some of your regular
customers may want to have your information in several different
formats...one for the car, one for their CD player, one for their
computer, one for their night stand, one for library, one for their
telephone, etc. If they love you and your information, they're going
to want all of you they can.
Well, that about covers the broad subject of Info-Preneuring.
I've tried to touch all of the bases and give you the big picture.
There's much more to learn but this should give you enough
information to convince you that you should jump into this with both
feet.
One last word of advice. On my office wall I have a sign. It
says,
I make money by writing words. The more I write, the more I make.
Therefore,
Write 1000 words today!
I have calculated that whenever I write a word on a page...like
this one...and get it out to a customer...like you... I eventually
make $20 per word. If I want to eventually bring in a hundred
dollars, I write five words. One. Two. Three. Four. Five. There,
that was $100. If I want to make $1,000, I just write 50 words. 500
words equals $10,000 and so on.
Why do I make so much money for every word I write? Because every
time I write a best-selling book, it is placed into tens of
thousands of bookstores. Every time a book sells, I not only make
the 15% royalty of the cover price of the book (usually about $3 per
book) but I have secret ways of capturing the name of the book
buyer...who now becomes part of my Info-Funnel...who now is offered
more of the products I have lovingly created for him or her...who
then tells three or four friends about me...who then go out and buy
my book...who then get enticed into my info-funnel...who then, go
tell their friends...and so on, and so forth. So that every word I
write eventually results in somebody sending me money...at least $20
for every, single word.
So, you see, I don't get writers block. Ever! Whenever I have to
make a decision about whether to watch some worthless T.V. show or
to sit down at my computer and write my 1000 words today...my
computer always wins the battle.
If you knew that you could make $20 a word, wouldn't you be more
motivated to write your 1,000 words right now.
Why are you still reading?
Get writing.
(P.S. My computer just did a word count in this special report.
There are 10,189 words. This is good. Very
good.)
Plant Your Own Money Tree!
Order a free copy of One Minute Millionaire and get a free Multiple Streams of Income CD