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YOU Won't Believe How Easy It Is To Get In the TOP 10 Front Pages of the Search Engines

The Search Engine Spam Police

by Shari Thurow, Guest Writer for Search Engine Watch

A special report from the Search Engine Strategies 2002 Conference, March 4-5, Boston, MA.

"We hate spam!" Representatives of LookSmart and the ODP offer guidelines and advice for webmasters to avoid the wrath of editors and get successfully listed in these crucial web directories.

The major search engines and web directories consider spammers to be those who take extreme measures to get web pages ranked well.

What types of pages are considered spam?

In a Search Engine Strategies session entitled "The Search Engine Spam Police," representatives from search engines Inktomi, Google, FAST Search, and web directories LookSmart and the Open Directory Project explored the issue of spamming and presented the audience with some general guidelines to follow.

Bob Keating, Editor-in-Chief of the Open Directory Project (ODP), defined spam as the aggressive and continuous submission of identical sites to the same or multiple, inappropriate categories, and sites that violate submission policies for inclusion.

Types of sites that ODP considers spam are:

(1) Affiliate sites with same or similar content but a different site designs.

(2) Mirror sites. Submitting mirror URLs to different categories is also considered spam. Multi-lingual sites are acceptable as long as the URL resolves to the appropriate language.

(3) Sites that use redirects or any type of bait-and-switch practice. Using frames to hide a real URL, commonly referred to as "poor man's cloaking," is also considered spam.

(4) Sites whose sole purpose is to drive traffic to affiliate links or sites that contain these types of links.

If an editor or a submitter is caught spamming, the editor is immediately removed from ODP without notice, and future submissions are either deleted or blocked. If the spam is particularly relentless, ODP might remove "listable" listings as well. If you suspect that an editor or submitter is spamming, report the spam abuse to staff@dmoz.org.

Kate Wingerson, Vice President and Editor-in-Chief at LookSmart, considers spam to be any site which explicitly disregards or violates LookSmart or Zeal (LookSmart's volunteer-built directory) guidelines (see links below).

In general, LookSmart considers spam to be domains/URLs submitted more than 5 times, mirror sites, sites that use redirects or bait-and-switch tactics, and sites without original content. If a site is a commercial web site, selling goods or businesses online, LookSmart is the place to submit. Report possible spam abuse to LookSmart to expsvc@looksmart.net.

If a site is a non-commercial site, Zeal is the place to submit. Zeal considers spam to be:

(1) Any commercial site submission
(2) Attempts to circumvent the community submission process
(3) Harassment of members via message boards or email
(4) Abuse of spelling and capitalization, overuse of keywords, and biased descriptions

Getting your site listed in the major Web directories is crucial.

Representatives from the Big Three share tips and techniques that help you facilitate the process.

Tim Mayer, former Director of Web Search Product Management at Inktomi, stated that "Inktomi considers spam to be pages created deliberately to trick the search engine into offering inappropriate, redundant, or poor-quality search results." Spam is more about how and to what extent a technique is used, Mayer explained, rather than if a technique is used.

Some of the common practices that Inktomi considers spam are:

(1) Web pages that are built primarily for the search engines and not your target audience, especially machine-generated pages.

(2) Pages that contain hidden text and hidden links.

(3) "Great quantity and little value" pages.

(4) Link farming and link spamming, particularly free-for-all (FFA) links.

(5) Cloaking, a practice in which the search engine and the end user do not view the same page.

(6) Sites with numerous, unnecessary host names (i.e. poker.abc.com, blackjack.abc.com, etc.).

(7) Excessively cross-linking sites to artificially inflate a site's apparent popularity.

(8) Affiliate spam.

If a webmaster is caught spamming, Inktomi will either demote the offending web page/site from its index or completely ban it. If you wish to dispute a possible spam penalty, or if you wish to report spam, send an email to spamcrusader@inktomi.com.

Jen McGrath, Software Engineer at Google, advised webmasters to create sites with appropriate, relevant content and a straightforward design. In other words, make a useful site that clearly benefits your end users.

McGrath also advised webmasters to submit your site to web directories and let other sites link to you. Your site does benefit from the sites that link to it. However, your site can be penalized for the sites that you link to. Spam penalties include demotion and removal from Google's index.

Some items that Google considers spam are:

(1) Cloaking.

(2) Automated queries to Google to check positioning. The goal of this is primarily to tweak a site for positioning purposes, not to create content that benefits end users.

(3) Hidden text or hidden links.

(4) Stuffing pages with irrelevant keywords.

(5) Doorway pages, domains, and subdomains with the same or similar content.

(6) "Sneaky" redirects.

Report possible spam abuse via email to spamreport@google.com.

Rolf Michelsen, Software Engineering Manager at FAST Search, defined spam as using techniques to artificially influence a search engine's precision or relevancy. Just as Mayer stated earlier, spam is based on effect rather than technique.

Michelsen presented the following guidelines:

Do:

(1) Focus on content.
(2) Create a site that is easy to use in simple browsers.
(3) Link to other relevant sites.
(4) Submit the URL of your main site.

Don't:

(1) Cloak.
(2) Stuff irrelevant keywords into web pages using invisible text.
(3) Submit all URLs, every day, using the free submit.
(4) Participate in link farming or FFA links.
(5) Resort to "snake oil" search engine marketers. In other words, don't fight spam with spam.

Report possible spam abuse via email to spam@fastsearch.com.

In Zeal, report all possible spam abuse to the community message board, post a message to the site submitter, or file an intervention request to receive immediate staff attention.

Submitting to the Open Directory Project
http://dmoz.org/add.html

Submitting to LookSmart
http://looklistings.looksmart.com/

Additional Guideslines for Submitting to LookSmart and Zeal
http://listings.looksmart.com/help/guidelines.jhtml
http://www.zeal.com/guidelines/user/

Inktomi's Content and Spam Policies

http://www.inktomi.com/products/web_search/guidelines.html

Google's Submission and Spam Policies

http://www.google.com/webmasters/
http://www.google.com/contact/spamreport.html

Shari Thurow is the Marketing Director and Webmaster for Grantastic Designs, Inc. <http://www.grantasticdesigns.com/> She has been design and promoting web sites since 1995 for businesses in a wide range of fields.

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