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What is Marketing in the First Place
Guerrilla Selling : Unconventional Weapons and Tactics for Increasing Your Sales
By Jay Conrad Levinson
Marketing is a process, not an
event. Marketing is absolutely every bit of contact any part of your
business has with any segment of the public. Guerrillas view
marketing as a circle that begins with your ideas for generating
revenue and continues on with the goal of amassing a large number of
repeat and referral customers. The three keys words in that
paragraph are EVERY, REPEAT, and REFERRAL. If your marketing is not
a circle, it's a straight line that leads directly into Chapters 7,
11, or 13 in the bankruptcy courts.
HOW IS GUERRILLA MARKETING DIFFERENT FROM TRADITIONAL MARKETING?
Guerrilla marketing means marketing that is unconventional, non-
traditional, not by-the-book, and extremely flexible. Eighteen
factors make it different from old-fashioned marketing:
- Instead of investing money in the marketing process, you
invest time, energy, and imagination.
- Instead of using guesswork in your marketing, you use the
science of psychology, laws of human behavior.
- Instead of concentrating on traffic, responses, or gross
sales, profits are the only yardstick by which you measure your
marketing.
- Instead of being oriented to companies with limitless bank
accounts, guerrilla marketing is geared to small business.
- Instead of ignoring customers once they've purchased, you have
a fervent devotion to customer follow-up.
- Instead of intimidating small business owners, guerrilla
marketing removes the mystique from the entire marketing process,
clarifies it.
- Instead of competing with other businesses, guerrilla
marketing preaches the gospel of cooperation, urging you to help
others and let them help you.
- Instead of trying to make sales, guerrillas are dedicated to
making relationships, for long-term relationships are paramount in
the nineties.
- Instead of believing that single marketing weapons such as
advertising work, guerrillas know that only marketing combinations
work.
- Instead of encouraging you to advertise, guerrilla marketing
provides you with 100 different marketing weapons; advertising is
only one of them.
- Instead of growing with an idea of diversifying, guerrilla
marketing suggests that you grow if you want, but be sure to
maintain your focus.
- Instead of aiming your message at groups, guerrilla marketing
encourages you to aim it at individuals.
- Instead of counting up sales at the end of each month,
guerrillas count up new relationships, know that they are the
foundation of increased sales.
- Instead of thinking of what they can take from customers and
prospects, guerrillas think of what they can give. In the
information age, they freely give information.
- Instead of avoiding technology, guerrillas embrace it. If they
are technophobic, they make an appointment with a technoshrink.
Technophobia is fatal these days.
- Instead of being haphazard and unintentional all guerrilla
marketing is intentional, from how the phone is answered to the
attire guerrillas wear.
- Instead of talking about yourself and being "me" marketing,
guerrilla marketing talks about the customer and is "you"
marketing.
- Instead of going for the sale with marketing, guerrilla
marketing goes for consent to receive marketing materials, then
only markets to those who have given their consent.
These
are 18 very critical differences and are probably the reasons that
the concept of guerrilla marketing has filled a void in the world's
economy, explaining why the guerrilla books have been translated
into 37 languages, sold over one million copies, are required
reading in most MBA programs, are available in audiotape and
videotape versions, as computer software, as a nationally-syndicated
column, as a newsletter, and are the most popular and widely-read
marketing books in the world.
The essence of guerrilla marketing boils down to a blend of
common sense, realistic expectations, and a fervent commitment to a
plan. It is hardly a miracle worker, but when accomplished properly,
does seem to work miracles for those with the patience,
aggressiveness and willingness to constantly learn. These days,
marketing success does not belong to those who learn everything
about anything, but to those who learn one thing after another.
Learning about marketing and guerrilla marketing is the best place
to start if you are to become a master of marketing.
*****************
Jay Conrad Levinson
is probably the most respected marketer in the world. He is the
inventor of "Guerrilla Marketing" and is responsible for some of the
most outrageous marketing campaigns in history -- including
the "Marlboro Man" -- the most successful ad campaign in history. In
his latest book, "Put Your
Internet Marketing on Steroids" Jay reveals how you can use
marketing steroids legally to make your business insanely
profitable.
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