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Writing Web Copy
How To Make Sure Your Visitors Read What You Write!
A Lesson From Journalism 101
by Lindsay du Plessis
When most people open a newspaper, they look for the
most interesting, bold and colourful images on the page.
There is no time to read a whole newspaper from cover
to cover, just as there is no time to read every single word
on a web page, especially if it is really full of text.
Readers today are generally referred to as “scanners” because
that is what they do. They scan the page looking for the
most interesting item on the page, which often makes the
contents obsolete.
This is a great difficulty for people in the content industry
because it means that we have to write sensational, catchy
and often clichéd stories. This is where the design of a page
becomes crucial, both in the print and Internet industries.
More is not always better.
How People Read
Mario Garcia, a pioneer in newspaper design in the USA,
developed a format called EYETRAC, which shows how
a reader looks at a page, also known as page navigation.
We start at the top in most cases, or at a strong visual point
of entry, and then move around the page. This is why most
well designed newspapers and web pages will put a photograph
or graphic at the top of the page, near to the main headline
or line of type.
A reader generally looks at the page in the following order:
Photo, headline, caption, and text. Text is last, and unless
he previous elements convince them that there is something
to read, they will turn the page or scroll down.
For this reason, it is vital to put different information relating
to the subject in each element. Don’t repeat the same
information in the picture and in the headline and then
explain exactly what the picture is. For example, if Bob
Jones is holding a 50 kilogram fish, don’t say, “This is
Bob Jones with his 50 kilogram catch,” when your
headline is “Bob Jones lands 50 kg monster!”
Your First Paragraph
It is also important to make the first 25 words of your text
captivating and interesting so that the reader will be hooked
into the page.
It is also useful to make that first paragraph a bit bolder so
that it attracts attention, but not too much so that it
unbalances the page.
Keep in mind that people on the Net make their decisions
about web sites based on what loads first, and what loads
quickly – normally what they see in the first screen view.
Make your first screen count!
BTW. the same also applies to emails you send out.
Graphics And Fonts
It is important not to clutter the page with too much fancy
animation or complicated fonts. This confuses the eye,
especially on a computer screen, and puts the reader off
from the beginning.
Simpler is better because it makes it easier to navigate the
page. Simple fonts are also easier to pick up on all servers
and computers, where as complicated or unusual fonts aren’t
as accessible. The kind of font you use also creates an
impression.
You should think of your page as a person and try to design
it with that image in mind. For example, the Wall Street
Journal is a formal and educated elderly man because of its
design and content. Serif fonts are more formal and should
be used sparingly if you want to attract younger readers.
Sans serif fonts are less formal and are easier to read on a
computer screen. Fonts like verdana and arial are especially
good for this purpose because they create white space and
gives the page air.
White Space And Balance
White space is a very important design tool and can help
make a page accessible and easy to navigate. Correctly
used to balance a page or highlight an image or paragraph,
white space is very effective.
One must also remember that irregular shapes draw the
ye first, so unless you want people to start reading at the
bottom of the page, don’t put an irregular shape there,
especially if it is in colour. This unbalances the page and
confuses the navigation process, which should be as simple
as possible. It is also important not to overlap text and images.
Keep It Modular
A page should be as modular as possible. In other words,
things that are related should be together and be able to be
closed up into a box on the page.
Backgrounds And Colours
It is also important not to make the background on you
web page very complicated because it clashes with the text.
A simple colour or design works best, both for readability
and for server usage.
This is especially true of a blue background, as it causes
the images and text to vibrate on the screen and makes it
impossible to read.
You should also keep colours in mind when creating a
page, because colours have subconscious connotations
for readers. When choosing a colour, keep your “page
person” in mind and try to think of all the connections
people will make with the colour.
And remember, more colour is not necessarily better.
Use it for effect or to draw the reader’s attention to a
subject. People will rather look at a colour photo before
a black and white one, so keep that in mind.
These ideas and tips are taught to journalists in journalism
school and you would be well advised to keep them in mind
when you design your web pages to make your pages more
“user-friendly”.
The easier-to-read and more enticing they are, the more
people will read them and the more success you will have.
*******************************
Lindsay du Plessis is a free-lance journalist and studied
Journalism at Rhodes University. She has been published
on the Net and in newspapers in South Africa. For writing
tips, ideas and articles visit:
http://www.thetraveljournalist.com
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Don't Strive For Efficiency At The Expense Of Effectiveness
Wendy Hearn
What is your level of effectiveness? What difference
would it make to your life and work if this level
were raised? One of the first steps to achieve this
is to understand what being effective really means.
I've found that many people confuse effectiveness
with efficiency. They struggle to improve their
efficiency but their effectiveness doesn't always
improve. Striving for efficiency is sometimes at
the expense of effectiveness.
What's the difference between effectiveness and
efficiency?
Being effective means producing powerful effects.
Being efficient means producing results with little
wasted effort. It's the ability to carry out actions
quickly. However, by so doing, you may not
necessarily be achieving effectiveness.
Effectiveness allows you to accomplish the worthwhile
goals you've chosen. The ones which support your
vision and your mission.
For instance, you may be very efficient at working
through your to-do list and completing a lot of it.
However, when you shift to being effective, you may
choose to delegate part of it, stop doing some of it
and focus on one or two things which will allow you to
achieve your goal. Perhaps you're efficient at sending
follow up letters to potential clients but being
effective may mean only following up certain key ones,
yet doing so in a fuller, more complete way.
Where does your time go?
When your intention shifts to being more effective,
you can achieve your worthwhile goals in much less
time. You choose the things which will make you more
effective instead of doing more and more to achieve
efficiency.
Effectiveness comes from taking the time to stop and
evaluate, rather than running faster and faster.
Discovering for yourself what effectiveness means,
and what it will take for you to achieve this, is an
area in which a coach works, both with individuals
and organisations. When I'm working with clients, we
often focus on their effectiveness. The coaching
session we conduct by telephone once a week gives
them the opportunity to stop, look at where they are
and where they want to be.
I believe that by taking time out, this allows you to
increase your effectiveness. I'm also a great believer
in taking this time at regular intervals during your
day. So many people set out to work harder and harder,
without really looking to see if they're being
effective. I've found that what works best for me, and
most of my clients use this, is to work for 15 minutes
slots with breaks of a few minutes in between.
I strongly believe that if more people worked in this
way, companies would be much stronger and more
effective. For instance, lets say you're working on a
proposal. You work on it for 15 minutes and then put
it aside for the next few minutes. You can use this
break to either stretch your legs, step outside for
fresh air, enjoy a period of quiet reflection or to
clear thoughts from your mind. You choose what would
feel most useful.
When you return to your proposal for the next 15
minutes, you'll probably find that something occurs to
you which you'd forgotten, or you didn't see as being
very important. You may find you now have a different
perspective on it or you now have a solution to
something you were stuck on. It's increased your
effectiveness. When you only have 15 minutes, you'll
work more effectively to achieve more within this
artificial deadline.
What I want is for you to be effective in achieving your
goals and vision.
*******************************
Wendy Hearn works with business owners, professionals and executives to
discover and unlock their own inspiration, to effortlessly take
the actions required to have the success they desire.
To receive Wendy's fre^e newsletter, send an email to:
newsletter@wendyhearn.par32.com
http://www.Business-Personal-Coaching.com
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If we learn for each success, and each failure, and improve ourselves
through this process, then, at the end, we will have fulfilled our
potential and performed well.
Dr. Porsche
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