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Overcoming Objections To Price
by Charlie Cook
How much more could you earn if your prospects didn't object
to your prices? You'd close more sales and be more
successful.
Like most service professionals and small business owners
chances are you struggle with objections to pricing on a
daily basis. You lose business because prospects get stuck
on price. Your pricing will never satisfy everyone but the
following ideas will help you eliminate pricing objections
from the majority of your buyers.
MARKET TO PROSPECTS EMOTIONS
One of the biggest marketing mistakes you can make is to
start by marketing to a prospect's head instead of their
heart. If your marketing materials and presentations lead
with a presentation of the product or service features
and/or your own credentials, this is the wrong information
to present up front to prospects and can hinder the sale of
your products and services.
The majority of purchases are ultimately based on emotion.
Vehicle purchases are a great example. Sales of 4 wheel
drive SUV's has soared despite the fact 90% of the buyers
never go off road or need the 4 wheel drive functionality.
Porsche sales have grown steadily, despite the fact that
most often their owners use them around town and in traffic,
rarely if ever driving at the over a hundred miles an hour
they are easily capable of going.
Your prospects buy your products and services for their own
reasons, not yours. Getting their attention by focusing your
marketing on their concerns. Use questions to bring their
emotional reasons for making a purchase into the
conversation. When you present the benefits of your products
or services, do so in the context of your prospects
emotional interests.
- Are you marketing to your prospects hearts or their minds?
UNDERSTAND THE EMOTIONAL REASONS PEOPLE BUY
Some people buy cars based on their perception of safety,
others based on the potential for speed and others make
their selection based on how little gas the vehicle
consumes. If you want to be more successful in marketing you
need to know the emotional reasons people buy your products
and services.
Reasons prospects buy include fear, gain, comfort, security,
pride and personal satisfaction. When it comes to making a
decision these are the motivators that determine whether
your prospects buy your products and services.
If you sell investment advice, fear of loss, desire for gain
and security may all be motivators. If you sell wide screen
TVs or audiophile stereo equipment, personal satisfaction
and pride may be the motivators. If you sell graphic design,
your client's desired image is a motivator.
Marketing is about helping prospects make decisions. If you
understand the emotional reasons your prospects use to
justify a purchase than you can pitch to their emotions in
your advertisements, on your web site, in your brochure and
in your presentations and conversations.
- What are the emotional reasons your prospects buy?
HELP PROSPECTS DEFINE VALUE
To help prospects understand the value of your services,
don't tell them; ask them. Most people learn by putting new
ideas into their own words. Use questions to get prospects
to identify the ways they'll benefit from your products. Ask
them what they want, what they are looking for, and how they
expect to benefit. Get your prospects to define their
aspirations and objectives for their purchase.
These questions actively engage your prospects. By
describing the benefits they are looking for they begin to
imagine how much better off they'd be with your products and
services.
- What questions can you ask to get prospects to describe
the value of your products and services?
PUT PRICE INTO CONTEXT
There is a reason a car salesman has you look at a car in
detail and take if for a test ride so you can experience all
the features before they'll discuss price.
Hedge funds are investment vehicles that can provide unique
benefits such as being able to achieve steady growth in both
up and down markets or unusually high returns. Some
investors believe these benefits are worth paying hedge fund
managers ten times the normal management fees.
After prospects' have defined the value of the service or
product they're interested in and can see themselves using
it, then you present price. A price of ten dollars or ten
thousand can scare your prospects away if you give it to
them too soon.
- Are you presenting your pricing information too soon?
Increase your sales by pitching to your prospects' reasons
for buying. Use your questions to help prospects define the
benefits of your products and services in their own words.
They will have far fewer objections to price and you'll make
*****************
Charlie Cook
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How I Write Hypnotic Copy That Sells
or, How a Little Italian Can Make You Rich
by Joe Vitale
Imagine someone hands you the following message--
"Riguardo a gli dice il mio segreto di dollaro di
milione per scrivere di copia di vendite. Questo è
qualcosa non ho mai detto nessuno altro nel mondo
intero. Lo dirò giustamente adesso, se lei promette a
tiene quest'un segreto. Stato d'accordo?"
You wouldn't be too interested in it, would you? It
would look strange. Confusing. You might assume it's
from another language, but unless you knew Italian, you
would only be guessing to the language and the message.
What would you do?
Obviously, you would need to translate the message.
How? In this case, you might just go online at a great
website for translating languages, enter the above
text, and quickly discover that those words in Italian
actually mean---
"I'm about to tell you my million dollar secret for
writing sales copy. This is something I've NEVER told
anyone else in the entire world. I'll tell you right
now, if you promise to keep this a secret. Agreed?"
Ah! Now it all makes sense! Now you know what the words
mean and you are free to enjoy them, act on them, or
just dismiss them. But at least now you've gotten the
communication. Relax. Breathe. Smile. Ahhhhhh...
But what does all this translation business have to do
with how I write hypnotic sales letters, ads, and news
releases?
In a nutshell, translating is EXACTLY what I do in
writing sales copy.
When someone hands me a technical manual on a new
software program--- with the idea they want me to write
a sales letter for the software--- what I do is
translate that manual.
In short, I do the same thing the language translation
website does. I simply look at what the manual says
the software does, and then I translate it into
benefits that make sense to you, the consumer. In a
way, the manual is written for techies, much like
Italian is written for Italians. I have to translate
both so you can understand and make sense of them.
If I don't, you won't care.
Here's an example of what I mean:
Recently I was hired to rewrite a brochure. My client
handed me their draft. It read well. There were lines
such as, "When was the last time you felt OK?" Well,
nothing wrong with that. It works. But I found a way to
translate it into something more meaningful,
understandable, and emotional. And I did it with just
one word. I wrote, "When was the last time you felt
fantastic?"
The translated line communicated better. It's the
difference between hearing the line in Italian or in
English. As Mark Twain put it, it's the difference
between lightning and the lightning bug.
But maybe that example is too simple...
At another point in their brochure they were trying to
explain the concept of suppressing emotions, and how
suppression could be harmful. Their words were fine,
just as Italian words are fine. But they didn't
communicate in a way most people would hear. So I
translated their words to, "Suppression is building
bombs. When you bury an emotion, you bury it alive."
See the difference? I do this with all my copywriting.
I take what I'm handed and I translate it into
benefits, clear language, and bottom line emotion. This
truly does feel like translating languages to me. And
like learning any new language, it takes time to
master.
I take the copy given to me, turn on the part of my
mind that knows how to speak copywriting, and I
translate the words in front of me into words YOU
can understand.
I also do this "Copywriting Translation" with news
releases. For example, last month I was hired to write
a news release for a woman's book. I could have written
a headline that said, "New book explains how to
communicate better," which is what the book was about.
But that's Italian. It doesn't speak in emotional terms
or in a way most editors want to hear.
After doing some research and learning more about the
author, I translated the above headline to instead
read, "Female Pentagon Advisor Reveals Tips to
Success." The latter is far more intriguing. All I did
was translate her book into news. I took it from
Italian to English. I took it from English to Emotion.
I took it from words to power.
What's the secret to being a good "copy translator"?
I could probably quote a relevant line from any number
of books on marketing. But I'll grab one from a 1965
book I just received today. It's by Robert Conklin. The
title is "The Power of a Magnetic Personality." He
wrote:
"Putting it simply, it means this: Every time you state
a fact, describe how that fact will benefit the other
person."
There you have it. It's what I've been saying for
years: "Get out of your ego and into your reader's
ego." Translate what you want to say into simple words
and concepts that make sense to your readers.
I hope I've done that with this brief article. I began
with the idea to tell you how I write sales copy. But I
didn't want to just say, "I translate all words into
sales copy," which may or may not make sense to you.
Instead, I wanted to describe, with examples, what I do
so you truly comprehend it. Finally--
"Adesso che lei sa il mio segreto, va avanti e traduce
le sue lettere di vendite, l'advertisements, e le
liberazioni di notizie nell'ones che farà lei milioni
dei dollari. Piacere!"
Translation: "Now that you know my secret, go forth and
translate your sales letters, advertisements, and news
releases into ones that will make you millions of
dollars. Enjoy!"
*****************
Dr. Joe Vitale is holding an intensive training
in his copywriting methods September 11-12
in Austin, Texas. Only 10 can attend. You
will learn Dr. Vitale's hypnotic writing formulas
and become certified as a Hypnotic Copywriter.
Cost is $5,000. To register, write
copy@mrfire.com
Get a crash course in hypnotic copywriting by grabbing many of Joe Vitale's works at --
Hypnotic Library
And get his famous writing software from --
Hypnotic Writing Wizard
Not Fully Familiar With Your Computer, Get Your Questions Answered Here!
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