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Translate Into YOUR Dialect Today's Feature Article
The 16 Biggest Myths in Marketing
MAGAZINE MYTHS
Fact: If you're marketing with a direct-selling
mail order ad, there should be lots of other mail order
merchants in the magazine - the synergy will help your ad
get better response. Readers will be shopping that section
with a pen and checkbook in hand. If there are no other
mail order ads, there's a reason: they don't work.
Myth #2 "You can sell anything from this publication, all
our ads work."
TRUTH: You can tell in advance what works, those ads
keep repeating month after month. You can tell if your
ad in a magazine will be successful to a good degree
by studying the last year of issues: competitors' ads
appear in it monthly; so do ads for similar products.
This is the only way to tell, everything else is a
crap shoot. So is this, but at least the dice are
weighted slightly in your favor.
MYTH # 3: The 3 Ad Exposure MYTH
When you ask magazine publishers for an discount on
your ad (you do always ask, don't you?), most usually
respond with "Sure you can get a discount. Run your ad
3 times and get the 3-ad rate." Unenlightened
advertisers then mistakenly place three ads in three
succeeding months, and oops! Magazine production time
is 3 months, so when the first ad appears on the
newsstand, if it's not successful it's already too
late to cancel ads 2 and 3. You just lost 3 times the
amount you should have. Oh boy, how many times have I
heard this story.
Here's the MYTH: "Your ad needs three exposures for
the best draw!" Hogwash. I don't think so. If your
first ad sinks like a stone, your other 2 will follow
it right down to the bottom. So will your money.
Recommendation: If you want the 3 ad discount, by all
means, take out a 3 ad insertion order. BUT what the
ad salesperson probably forgot to tell you: you have a
FULL YEAR to fulfill the 3 insertion contract - so
place the first ad, and enjoy the discount. Place the
second ad to run in the magazine 3 or 4 months later -
so you'll have plenty of time to cancel it if the
first ad doesn't draw well. Then, if your first ad -
your test ad - doesn't work, cancel: the rest of your
ads won't either. You'll get either orders, or
experience with your 1ST ad. ( Experience is what you
get when you don't get any orders). You don't want to
get more experience with ads 2 and 3. SO DON'T
SCHEDULE 3 ADS IN 3 CONSECUTIVE MONTHS in any untested
magazine - unless you have really deep pockets can
take the hit. If you cancel your remaining ads, you
may have to pay the "short rate" (the difference
between a single insertion rate and the 3x ad rate),
and that's a fair charge, but it will be a hell of a
lot cheaper than running the ad a second and third
time. If your first ad works, you'll have the rest of
your life to place additional ads. You'll thank me for
this if your first ad doesn't test well. Send a nice
bottle of champagne with that "thank you" letter, will
you?
MYTH # 4 The Magazine Readership MYTH
"We have 300,000 readers. Our circulation figures are
audited to prove it." Audit bureau figures may show
300,000 copies of the magazine were really mailed, but
don't confuse circulation figures with readership
figures. Is everyone who gets the magazine actually
reading it every month? Nah. Actual readership varies:
it goes down from that circulation figure.
FACT: The circulation figure doesn't tell you how many
people actually read the magazine. For example, a
magazine with a circulation of 300,000 may well mail
300,000. But in any given month do you think all those
are actually read by each and every subscriber? Not
likely. Readership is dependent on lots of different
elements, from quality of the editorial to the weather.
Let's suppose 20% of the recipients don't read any
particular given issue. Suddenly readership is at 240,000.
And I'll guarantee summer readership is less than
half that. See Myth # 7 for the details.
MYTH # 5 This is our best issue - you need to be in this issue.
Is this true for every issue? I've never heard a
magazine advertising salesperson say, "This issue isn't
too good, wait for a couple of months before you
place that ad." Magazines - like streetcars - come
along with tremendous regularity. Don't rush into any
issue. So what if this is the "Special Show
Distribution" issue; or the "Big Buyers" issue or "The
Giant Christmas" issue or the
MYTH # 6 Our Readership is actually 2.5 times our circ rate.
What a bunch of crap. Often called pass along
readership, thought up by an overzealous ad man in the
late 70's who needed to increase his readership
figures overnight, this unsubstantiated figure is now
spoken of in the 90s like it's real. Sure, some
magazines have pass-along readership, but who's
counting? I remember when this "pass along readership"
figure came out, and it suddenly doubled publishers'
figures. All the publishers jumped on the bandwagon -
and then everyone's figures suddenly exploded. So did
the truth. Pass along readership figures are pretty
unreliable. Granted, some magazines have better
quality editorial, and they get passed around a bit.
But there is no credible way to verify this readership
figure. Do the magazines sent to physicians' offices
have a pass along rate of 200 people each issue?
Worse: some association publishers send their house-
organ magazine to all their association members, then
boast high circulation figures. While circulation
figures look good, some of these magazines are so
poorly written that readership is nil. I receive 125
magazines each month. I glance at them all, scan most,
read a few articles in some, and read only 3 or 4
cover to cover. I leave them in the bathroom to make
sure they get read.
MYTH # 7 Every issue is good for advertising. Readership is
consistent year round!
Circulation figures stay constant, but readership goes
way down in the summer. In fairness, seasonal
merchandise finds some issues better quarters, but
generally the Best Months to advertise are: Jan, Feb,
March. Reason: the country is cold, people stay in
more, and read more. The worst months to advertise:
June, July, August. Summer readership, ugh. Would you
rather be on the beach sipping a mint julep, or inside,
reading a magazine?
MARKETING MYTH
Word of mouth works, but it's slow. If you have to pay
for overhead, staff or inventory, you need to have a
better plan than "word will get around!" You'll also
need some kind of budget for marketing. It doesn't
need to be a lot, but it has to be budgeted in terms
of man-hours (if you're going to do it yourself) or
dollars. Even the business practice of the finest
architect in the world can fail if he doesn't market
correctly, and fails to bring in new business,
regularly. Poor marketing will result in no new
business coming in the front door. An absence of sales
can be sustained, but unless you have really deep
funding, not for long. No sales, nobody eats!
CATALOG MYTH
Sure, gather a few products together, have a few
thousand catalogs printed up, buy a list, and you're
on your way to make millions. Don't bet the ranch
quite yet. I owned a catalog company once, and it was
tough. Our P & L was on the line with every single
mailing we did. I got stuck with products that didn't
sell well, and weren't profitable enough to put back
in - yet I still had them in inventory (my friends and
relatives loved me that year!) . Pricing was always a
big question mark: should we be discount, or high end -
or somewhere in between?* And I've had about every
trick imaginable pulled on me by list vendors. It's a
tough road to make a lot of money with a catalog, my
hat's off to the ones that do. It can be done, but it
ain't easy. *I settled my pricing: We were below
market price on items easily shopped and that invited
price comparison shopping, and higher on unique and
hard to find goods.
INVENTOR'S MYTH
How many inventors have said this to me? Most of them,
I think. Without money and profits, there won't be a
next one. At least, I've never seen a 'next one' under
this circumstance. By the time it's all said and done,
it's too much work and too many hours to bring a
product to market and not be profitable. Then to say
you're going to do it all again, ugh, you've got to be
nuts. The myth? Without profits, you won't be doing it
again. You need to make a profit, and it's reasonable
to expect to do so for your investment of time and
effort. You need two essentials for any business:
sales and profits. Anything else can wait.
CUSTOMER'S MYTH
This is the big customer myth. If you didn't handle it
right the first time, don't hold your breath. They won't.
SALES MYTH
That's easy to say until you try to sell it. Sure, you
can sell anything, but it may cost you $20 to sell a $
10 product. Take out an ad for $500, and you can sell
50 ten-dollar items to generate enough cash flow to
pay for the ad. But if it costs you $5 to fill each
order, you suddenly need to sell 100 units just to pay
for the ad. Do the math up front. If it doesn't look
like it's going to work, you're probably right.
FRIEND'S MYTH
After you've asked your friends who said, "Sure, we'll
take one!" to actually write you a check, how many
actually did? This is the "checkbook test" - let me
know how you make out! Showing a sample to a friend
and having a stranger actually give money to you for
your product are quite different. Try this: when
asking friends about your product, don't tell them it'
s your invention - just show it to them, tell them you
have an extra one you'd like to sell, and ask if they'
ll buy it. Then ask for the money, as proof.
CATALOG MYTH
Perhaps. Everyone likes new products, but no one likes
to take a chance, especially catalogers. Catalog
houses present a mixed bag - they like to see a proven
hot sales record, yet always want a first-time
exclusive. Go figure. that all comes into play IF you
can get the buyer on the phone. Take heart: there are
over 10,000 catalog houses.
PRODUCT SUBMISSION MYTH
Truth: virtually nothing that comes in over the
transom this way is selected by a catalog house,
marketing agency, or mass merchandiser. This
presentation is the kiss of death. If you can't get a
name of someone to send it to, forget it. When you
reach this dead end conversation over the phone with
someone, it's best to hang up politely, and call back
later. Without a name, what are you going to do for
follow-up? Call and say, "Well yup, I sent it in a few
weeks ago, don't know to whom, though, or where it's
at right now, but can you tell me how it's doing"? I'
ve never had a successful product submission without
sending the item to a specific name, and I'm pretty
picky about sending it to the right person, too.
ENTREPRENEUR'S MYTH
Who are you kidding? As an entrepreneur you're never
finished with your work. And it's because -- your work
is never done. Being an entrepreneur means you know
what you'll be doing - and have your work laid out for
you - for the next 6 months and up. What you actually
need to do is to prioritize what you need to do, so
you can do it in the right order.
********************************
Keep a definite goal of achievement constantly in view. Realize that work well and worthily done makes life truly worth living.
Grenville Kleiser
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